Policies

Business Policies

Clear guidelines on payments, project workflow, maintenance, and client responsibilities to ensure smooth and transparent collaboration.

Payment & Billing

Payments are processed securely through Square. I accept card payments, bank transfers, and Cash App. All Square processing fees are covered on my end.

  • 50% deposit required before project begins
  • Remaining 50% due upon project completion
  • Square invoices used for all transactions

Continuous Maintenance

Maintenance subscriptions are handled through Square and can be set up for automatic recurring payments. All Square processing fees are covered on my end.

  • Monthly subscription via Square autopay
  • Failure to pay within 7 days may result in site suspension
  • Cancel anytime with prior notice

Domains & Ownership

Clients are responsible for purchasing and owning their own domain names. I do not purchase domains on behalf of clients.

  • Client retains full domain ownership
  • Assistance provided for setup if access is granted
  • Project ownership can be transferred upon request

Project Timeline

Project timelines depend on timely client communication and submission of required materials.

  • Delays may occur if content is not provided
  • Logos, images, and text must be supplied by client
  • Keys from third-party services must be provided by client

Payment Disclaimer

All initial payments are non-refundable. By submitting payment, you acknowledge and agree to these terms and understand that work begins immediately upon receipt of the deposit. These terms apply to all services and subscriptions.

  • Initial 50% deposit is non-refundable under all circumstances
  • Final payment is non-refundable once project is delivered
  • Subscription and maintenance invoices are non-refundable once paid
  • By paying any invoice, you agree to these terms and conditions